Santee Cooper warns customers of phone scam

  • Wednesday, September 3, 2014

Photo Provided Santee Cooper has warned its customers of telephone scam.

A telephone scam in Horry County has prompted Santee Cooper to warn all its customers, especially restaurants and other small businesses to be vigilant in the event of a phone call from someone claiming to be a representative of the power company.

According to a release from Santee Cooper, a scam, currently operating in the Horry County area, involves people calling businesses claiming to be Santee Cooper employees and demanding immediate payment of bills.

Business owners have also been asked for credit card payments or wire transfers, the release said. The caller will even leave a callback number that, if dialed, is answered by someone who claims to be with Santee Cooper.

According to the release, Santee Cooper will not call and threaten to turn a customerís power off unless payment is immediately made or demand immediate payment over the phone. Santee Cooper employees will always identify themselves and will discuss all payment options with a customer.

If customers have any concerns and want to verify that someone they are speaking with is a Santee Cooper employee, they are invited to call 843-347-3399 in Horry or Georgetown counties or 843-761-8000 in Berkeley County.

The release advised that customers should never provide a social security number, credit card number or banking information to anyone requesting it over the phone, online or in person, unless the customer initiated the contact and feels confident with whom they are speaking.

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